Introduction
It Pays To Look On The Bright Side
Putting Emotional Intelligence To Work
The Self Esteem Factor
Facts Tell Emotions Sell
Lead With Emotional Intelligence
Putting Emotional Intelligence To Work
Key Content
How Emotional Intelligence differs from IQ
Emotional Intelligence the primary factor in achievement
Mastering negative emotions
Building optimism and resilience
Understanding the way others feel and act
Leveraging results through others
Format
45 minutes to half a day
Alternative Titles
Working SMART With Emotions
Emotional Intelligence At Work
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